NHTSA Complaint #10819431 — 2012 DODGE RAM 5500 STEERING

Complaint Details

ODI Number	10819431
Vehicle	2012 DODGE RAM 5500
Component	STEERING
Date of Incident	January 8, 2016
Date Filed	January 11, 2016
Mileage	91,386 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE STEERING FAILED DUE TO THE DRIVER SIDE TIE ROD BALL DETACHING FROM THE VEHICLE. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD ASSEMBLY DETACHED AND NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS REMEDIED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 15V459000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,386.

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