NHTSA Complaint #11220183 — 2012 DODGE RAM 5500

TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE PERFORMING MAINTENANCE ON THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME WAS CRACKED IN THE REAR ON BOTH SIDES NEAR THE REAR WHEELS. THE VEHICLE WAS TAKEN TO WICKSTROM CHRYSLER JEEP DODGE RAM (LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010, (847) 382-5400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER TOOK PICTURES OF THE FAILURE AND SENT IT TO THEIR CORPORATE OFFICE. THE CONTACT TOOK THE VEHICLE TO A WELDING SHOP AND WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 58372436. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.