NHTSA Complaint #10898510 — 2012 DODGE RAM 5500 STEERING

Complaint Details

ODI Number	10898510
Vehicle	2012 DODGE RAM 5500
Component	STEERING
Date of Incident	August 25, 2016
Date Filed	August 25, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

HAVE PROBLEMS WITH TRUCK WANDERING ALL OVER ROAD AT SPEEDS OVER 40-45-MPH FROM WHEN TRUCK WAS NEW... MANY TIMES I TRIED TO GET TRUCK IN AFTER RECALL NOTICES AND DID NOT HAVE PARTS. NOT RESOLVED TO THIS DATE. NOW NEW PROBLEM I HAVE IS STEERING IS VERY TIGHT AND DOES NOT RETURN TO CENTER AFTER TURNING AND IS A MAJOR DANGER. TRUCK WAS JUST IN DEALER FOR THE PROBLEM AND FIXED ONE RECALL WHICH WAS TO REPLACE STEERING LINKAGE THAT WAS DONE BUT DID NOTHING NOTHING TO FIX MY HARD STEERING AND NOT RETURNING TO CENTER STEERING PROBLEM .I HAVE BEEN WAITING ALMOST A WEEK FOR A CALL BACK FROM DODGE CUSTOMER CAR NOW. THERE IS STILL A RECALL ON FRONT AXLE WELDS THAT HAS NOT BEEN TAKEN CARE OF BECAUSE OF LACK OF PARTS THAT I HAVE TRIED TO TAKE CARE OF ON NUMEROUS OCCASIONS ?

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