NHTSA Complaint #10487475 — 2011 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	10487475
Vehicle	2011 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	November 25, 2012
Date Filed	December 5, 2012
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AS I WAS PASSING ANOTHER VEHICLE THE CAR MADE A LOUD CLUNK AND I LOST POWER TO THE ENGINE. I WAS IN THE OPPOSITE LANE OF A TWO LANE ROAD AND HAD TO SQUEEZE MY WAY BACK INTO MY LANE BEFORE A HEAD ON COLLISION WITH AN ON COMING CAR. AFTER I SAFELY GOT TO THE SIDE OF THE ROAD IT WAS DETERMINED THAT THE CAR HAD NO IGNITION CONNECTION. THE CAR WOULD TURN OVER BUT NOT RUN. WHEN THE CAR WAS TOWED TO THE DEALERSHIP AND TESTED IT WAS DETERMINED THAT THE SIGNAL BETWEEN THE KEY AND THE IGNITION SYSTEM HAD BEEN BROKEN. AFTER THE KEYS WERE REPROGRAMMED THE CAR RAN JUST FINE. HOWEVER, I AM VERY CONCERNED THAT THIS COULD HAPPEN AGAIN AND PLACE MY FAMILIES LIVES IN DANGER AGAIN. I HAVE RECEIVED NO ASSURANCES THAT THIS WILL NOT HAPPEN AGAIN. *TR

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