NHTSA Complaint #10487244 — 2004 CHRYSLER PACIFICA

THE SUBFRAME OF THE CAR IS RUSTING TERRIBLY. I HAVE BEEN ADVISED THAT IT WILL BECOME A HAZARD TO DRIVE THE CAR IN THE FUTURE. WE WERE ADVISED TO REPLACE THE SUBFRAME FOR SAFETY PURPOSE. I RESEARCHED THIS ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS YEAR, MAKE AND MODEL. I HAVE NEVER ENCOUNTERED THIS PROBLEM BEFORE WITH ANY OTHER VEHICLE I HAVE OWNED. I HAVE ALWAYS MAINTAINED OUR VEHICLES AND HAVE OWNED VEHICLES LONGER THAN THIS. THIS VEHICLE HAS NOT BEEN SUBJECTED TO HARSH CONDITIONS AND SHOULD NOT BE SHOWING THIS LEVEL OF DESTRUCTIVE RUST. WE ASK THE NHTSA TO LOOK INTO THIS MATTER AND TO ISSUE A RECALL ON THIS VEHICLE TO HAVE THESE PARTS REPLACED FOR SAFETY PURPOSES. I BELIEVE THAT CHRYSLER IS NOT ALTERING THE PUBLIC TO THIS VERY STRONG POTENTIAL SAFETY ISSUE WHICH I AM AFRAID WILL CAUSE HARM OR POTENTIAL DEATH IF THE FRAME ON THESE VEHICLES GIVES OUT. A QUICK GLANCE ON GOOGLE AND ONE CAN READILY FIND THAT THIS ISSUE IS A VERY LARGE ONE INDEED. WE ASK FOR YOUR HELP IN PROTECTING US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR