NHTSA Complaint #10486594 — 2002 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10486594
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	November 25, 2012
Date Filed	November 30, 2012
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE SHIFT LEVER SNAPPED OFF, IN REVERSE, WHILE ATTEMPTING TO PUT INTO PARK. THE LEVER BROKE IN SUCH A WAY THAT THE VEHICLE WAS STUCK IN GEAR WITH NO MEANS TO PUT IN PARK. THE BASE OF THE LEVER THAT OPERATES THE GEAR CHANGE MECHANISM APPEARS TO BE MADE OF POROUS METAL. I WAS FORCED TO LEAVE MY VEHICLE IN REVERSE, WITH THE KEYS STUCK IN THE IGNITION, UNTIL I WAS ABLE TO ARRANGE A TOW. THANKFULLY I WAS NOT IN TRAFFIC, ON A HILL WHEN THIS HAPPENED. I WAS ABLE TO PLACE SOME ITEMS BEHIND THE WHEELS TO PREVENT ROLLING (EMERGENCY BRAKE DOES NOT WORK WELL). THIS APPEARS TO BE A COMMON PROBLEM AS THERE ARE NUMEROUS DOCUMENTED COMPLAINTS (ENOUGH THAT A PARTS MANUFACTURER HAS COME UP WITH A MORE DURABLE REPLACEMENT PART). *TR

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