NHTSA Complaint #10478864 — 2002 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10478864
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	October 2, 2012
Date Filed	October 6, 2012
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I PULLED INTO A PARKING LOT AND HAD THE ENGINE RUNNING WHILE IT WAS STILL IN DRIVE. I HAD MY FOOT ON THE BRAKE PEDAL AND WAS LOOKING THROUGH THE CENTER CONSOLE TO FIND MY PHONE. AFTER FINDING MY PHONE, I SHUT THE VEHICLE OFF AND PULLED THE KEY OUT OF THE IGNITION. I RETURNED TO THE VEHICLE ROUGHLY 45 MINUTES LATER TO FIND THAT I HAD LEFT THE VEHICLE IN DRIVE AND IT HAD ALLOWED ME TO SHUT THE ENGINE OFF AND REMOVE THE KEY FROM THE IGNITION WHILE IT WAS STILL IN DRIVE. LUCKILY, THE PARKING LOT WAS LEVEL AND THE VEHICLE DID NOT ROLL AWAY. EVER SINCE THAT DAY, THE VEHICLE WILL ALLOW ME TO REMOVE THE KEY FROM THE IGNITION, REGARDLESS OF WHAT POSITION THE SHIFT LEVER IS, AS LONG AS THE ENGINE IS TURNED OFF. *TR

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