NHTSA Complaint #10472601 — 2004 TOYOTA HIGHLANDER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10472601
Vehicle	2004 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 23, 2012
Date Filed	August 27, 2012
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	RI

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SHE NOTICED A LEAK FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO STATED THAT THE LEAKING FLUID WAS ANTIFREEZE. THE CONTACT WAS ALSO ADVISED THAT THE CYLINDER HEAD BOLTS AND THREADS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. THE CONSUMER STATED THERE IS A SAFETY ISSUE WITH THE VEHICLE, DUE TO POOR MANUFACTURING AND CHEAP MATERIAL OF THE HEAD BOLTS UNDER THE ENGINE. COOLANT WAS LEAKING AND CAUSED THE ENGINE TO SEIZE. UPDATED 11/29/12 UPDATED 11/27/12 *CN THE CONSUMER STATED THIS MALFUNCTION OF THE VEHICLE COULD HAVE CAUSED THE ENGINE TO SEIZE AND OVER HEAT RESULTING IN A PERSON BEING STRANDED. UPDATED 12/10/2012 *JS

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