NHTSA Complaint #10446744 — 2004 TOYOTA HIGHLANDER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10446744
Vehicle	2004 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 27, 2012
Date Filed	February 5, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CAR STARTED HEATING UP AS I ACCELERATED ONTO THE HIGHWAY. I SAW THE DIAL GOING INTO THE RED ZONE. I PULLED OFF THE HIGHWAY AND WAS TOWED AT MY EXPENSE TO HILLTOP RICHMOND TOYOTA. I WAS TOLD THAT AFTERNOON THAT THE HEAD GASKET AND THE WATER PUMP BOTH BLEW OUT. I NOW HAVE A $2,500 REPAIR ON MY HANDS. AFTER RESEARCHING THIS I FOUND THAT THIS IS HAPPENING TO MANY TOYOTA OWNERS AND THAT WAS VERIFIED BY THE DEALERSHIP PERSON AS WELL. TOYOTA IS USING BOLTS THAT STRIP WHICH CAUSE THE HEAD GASKET TO FAIL. THERE ARE ALSO SEVERAL REPORTS ABOUT A FOAM PIECE IN THE BLOCK THAT ALSO FAILS AS IT IS FAULTY AS WELL. *TR

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