NHTSA Complaint #10454517 — 2008 MERCURY SABLE STEERING

Complaint Details

ODI Number	10454517
Vehicle	2008 MERCURY SABLE
Component	STEERING
Date of Incident	April 5, 2012
Date Filed	April 9, 2012
Mileage	18,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN THE STEERING BECAME HAD BECOME VERY DIFFICULT TO MANEUVER. AFTER SHUTTING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING SEEMED TO HAVE RESET BUT THE FAILURE RECURRED AFTER ATTEMPTING TO PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT FRONT TIE RODS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,600.

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