NHTSA Complaint #10641991 — 2008 MERCURY SABLE STEERING

Complaint Details

ODI Number	10641991
Vehicle	2008 MERCURY SABLE
Component	STEERING
Date of Incident	July 19, 2014
Date Filed	October 7, 2014
Mileage	85,175 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

LOSS OF POWER STEERING ASSIST WHILE DRIVING ON OHIO TURNPIKE 07/19/2014. WITH NO POWER STEERING IT WAS A VERY DANGEROUS CONDITION WHILE ENTERING A SERVICE PLAZA. ALSO SUBSEQUENT MANEUVERING ON CITY STREETS WAS NEARLY IMPOSSIBLE. SUBSEQUENT REPAIR (07/23/2014) OF LOWER CRADLE, AND INSTALLED NEW (UPDATED) MOTOCRAFT RACK AND PINION UNIT. NEW ALIGNMENT WAS PERFORMED PER TSB. VEHICLE TOOK 3 DAYS TO REPAIR. COST TO REPAIR VEHICLE WAS OVER $1000. FORD ISSUED A TECHNICAL SERVICE BULLETIN (09-5-7) ON MARCH 23, 2009 BUT TO MY KNOWLEDGE HAS NOT ISSUED A RECALL. *TR

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