NHTSA Complaint #10604303 — 2008 MERCURY SABLE STEERING

Complaint Details

ODI Number	10604303
Vehicle	2008 MERCURY SABLE
Component	STEERING
Date of Incident	December 12, 2012
Date Filed	June 18, 2014
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

STEERING WHEEL WAS DIFFICULT (VERY HARD) TO TURN. TOOK THE CAR TO A FORD SERVICE AGENT AND THE DIAGNOSIS WAS THAT THE STEERING RACK WAS LOOSE. A NEW RACK WAS INSTALLED AND RETESTED. FORD SERVICE TOLD ME THAT THE CAR WAS HAZARDOUS AND IT HAD TO BE REPAIRED RIGHT THEN AND THERE. ASKED FORD MANUFACTURE TO BE REIMBURSE AND WAS DENIED. REPAIR WAS DONE ON DECEMBER 31, 2012. *TR

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