NHTSA Complaint #11701277 — 2008 MERCURY SABLE

The contact owns a 2008 Mercury Sable. While the contact's son was driving at an undisclosed speed, the vehicle was involved in a crash. The contact's son was the only occupant in the vehicle during the crash. The contact stated that none of the air bags deployed. The contact stated that there were two impacts to the vehicle during the crash. The first impact was on the front passenger's side of the vehicle, in which the front passenger's side door and rear door were crushed. The contact stated that the second impact was when the vehicle drove through a fence and crashed into a house and the cement porch. The vehicle was towed to the residence. The contact stated that the vehicle was deemed total loss by her insurance provider and the insurance provider of the other driver who crashed into the vehicle. The paramedics arrived on the scene and performed a medical evaluation on the contact's son. The contact then arrived on the scene and took her son to the emergency room for further medical attention. The contact's son sustained injuries to the left side that struck the driver’s side window, and the front of the head from possibly striking the steering wheel, a slight concussion, injury to the left arm, neck and back. The contact's son was referred to a doctor who was a specialist with spinal cord injuries. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,241.