NHTSA Complaint #10450752 — 2004 CHRYSLER PACIFICA

I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS OFF AND REPLACE THEN WITH NEW PARTS. IN DECEMBER OF 2011, I PURCHSED NEW TIRES AND WAS ALSO TOLD THAT I NEEDED TO PURCHSE NEW WHEELS BECAUSE THE CURRENT WHEELS ON THE VEHICLE WERE STARTING TO RUST. IN SEPTEMBER, I HAD MY BRAKE PADS REPLACED AND WAS ALSO TOLD THAT I NEEDED NEW ROTORS BECAUSE THOSE WERE ALSO RUSTING. I DO NOT LIVE IN A FLOOD ZONE, NOR HAVE I EVER HAD MY CAR IN A FLOOD. I WAS MADE AWARE OF A RECALL BY CHRYSLER YESTERDAY OF ITS 2004-2005 JEEP BRAND DUE TO CORROSION AND WANTED TO SUBMIT THIS AS THERE MAY ALSO ME CHRYSLERS SUCH AS MINE THAT HAVE HAD CORROSION ISSUES FROM NORMAL USAGE. A FEW YEARS AGO, I ALSO HAD TO HAVE THE REAR DIFFERENTIAL SERVICED DUE TO A LEAK AND THIS MAY HAVE ALSO BEEN DUE TO CORROSION. *TR