NHTSA Complaint #10443815 — 2010 DODGE JOURNEY

THE BRAKES SHAKE BAD WHEN SLOWING FROM 40 MPH OR HIGHER NOTE FRONT ROTORS AND PADS WERE REPLACED AT 21956 MILES AFTER TWO TIMES IN THE SHOP AT A COST OF 50.00 BUT I AM HAVING THE SAME PROBLEM WITH THE REAR BRAKES WHEN THE CAR IS STOPPED FAST REAR BRAKES SHAKE CHRYSLER WILL NOT WARRANTY. THE TRANSMISSION HITS VERY HARD ABOUT 50% OF THE TIME WHEN SHIFTING INTO DRIVE FROM ANY OTHER STICK POSITION THIS IS CAUSING TRANSMISSION DAMAGE CHRYSLER IS AWARE OF THE PROBLEM THE DEALER SHOP MARK DODGE SHOWED ME AN EMAIL THEY GOT BACK FROM CHRYSLER AFTER THE SHOP FOREMAN NOTED THIS DEFECT WAS HAPPENING AND CONTACTED CHRYSLER ABOUT WHAT TO DO. THE RESPONSE FROM CHRYSLER WAS " [XXX] THIS HAS BEEN NOTED IN SEVERAL PRIOR CASES . AT THIS TIME IT IS CONSIDERED CHARACTERISTIC- [XXX] " SO A TRANSMISSION BANGING INTO GEAR IS CHARACTERISTIC. THIS IS THE FIRST TIME I HAVE HAD A VEHICLE DO THIS IN 40YRS OF DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR