NHTSA Complaint #10427393 — 2011 FORD FLEX

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10427393
Vehicle	2011 FORD FLEX
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 1, 2011
Date Filed	September 21, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

THERE IS A STRONG SULFUR SMELL IN THE CABIN AFTER A HARD ACCELERATION, IT SMELLS SIMILAR TO CATALYTIC CONVERTER EXHAUST ODOR. SERVICE DEPARTMENT WAS ABLE TO REPLICATE THE ODOR BUT TOLD ME THAT THEY DO NOT KNOW HOW TO FIX THE PROBLEM.

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