NHTSA Complaint #10448247 — 2011 FORD FLEX

ON AUGUST 8, 2011 AND FEBRUARY 8, 2012, MY NEW FLEX SHUT DOWN WHILE I WAS DRIVING. THE DASHBOARD LIGHTS FLASHED ON, AND THE VEHICLE TURNED OFF - TOTAL ELECTRICAL FAILURE - COULDN'T ACCELERATE OR BRAKE - HAD TO PAINFULLY PULL CAR OFF THE ROAD. CAR WAS TOWED TO DEALER. FORD DEALER PERFORMED DIAGNOSTICS TO NO AVAIL, AS WHEN THE ENGINE SHUT DOWN, I TURNED THE KEY OFF, THEN BACK ON AGAIN - THIS DESTROYED THE DATA. SEEMS LIKE A FUNDAMENTAL DATA SYSTEM FLAW. NONETHELESS, I DROVE AWAY FROM THE DEALERSHIP IN FEAR, ONLY TO HAVE THE INCIDENT RECUR SIX MONTHS LATER. NOW I AM DRIVING WITH A DATA FLIGHT RECORDER FOR A MERE TEN DAYS, THE BUTTON OF WHICH I MUST PUSH, IF AND WHEN THE CAR SHUTS DOWN AGAIN. WITHOUT RECORDED DATA, THOUGH FORD BELIEVES MY REPORT, I SEEM TO HAVE NO RECOURSE WITH FORD. I NOW AM DRIVING IN FEAR FOR MY OWN AND OTHERS' LIVES. HAS THIS HAPPENED TO ANYONE ELSE? *TR