NHTSA Complaint #10393794 — 2004 MERCURY MONTEREY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10393794
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 28, 2011
Date Filed	March 30, 2011
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

2004 MERCURY MONTEREY DRIVING ON HIGHWAY ON CRUISE CONTROL AT 67MPH WHEN VEHICLE LOST POWER DRIFTED TO LANE THAT WAS CLOSED TO TRAFFIC DUE TO HIGHWAY CONSTRUCTION AND AVOIDED BEING HIT BY TRAFFIC TRAVELING BEHIND ME HAD TO BE TOWED TO A FORD/MERCURY DEALERSHIP. WAS INFORMED THAT IT WAS THE TRANSMISSION AND NEEDED TO BE REPLACED AT A COST OF $3500.00 I AM AN 80YR. OLD WOMEN WITH NO OTHER DRIVER AND HAVE LESS THAN 40,000 MILES ON THIS VAN AND FEEL THAT THIS SHOULD NOT HAVE HAPPENED. ALSO FEEL THAT THERE SHOULD BE SOME WARRANTY BUT WAS TOLD THAT THERE IS NOT ST.LOUIS,MISSOURI. *TR

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