NHTSA Complaint #11432162 — 2004 MERCURY MONTEREY
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11432162 |
| Vehicle | 2004 MERCURY MONTEREY |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 184,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.
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