NHTSA Complaint #10422954 — 2004 MERCURY MONTEREY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10422954
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 31, 2011
Date Filed	September 1, 2011
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STOPPED MOVING WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE ENGINE WAS RUNNING. THE FAILURE AND CURRENT MILEAGE WAS 40,000. THE CONSUMER STATED THE VEHICLE WOULD NOT MOVED, EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A TRANSMISSION. ACCORDING TO THE DEALER INVOICE, THERE WERE METAL SHAVING IN THE PAN, AND THE OIL PUMP/TORQUE CONVERTER FAILED. UPDATED 11/04/11

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#10460497 — June 5, 2012 — 2004 MERCURY MONTEREY. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRANSMISSION *TGW THE CONSUMER STATED HE NOTICED TH...

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