NHTSA Complaint #10384018 — 2011 FORD EXPLORER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10384018
Vehicle	2011 FORD EXPLORER
Component	VISIBILITY
Date of Incident	February 10, 2011
Date Filed	February 22, 2011
Mileage	4 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE A 2011 FORD EXPLORER AND THE SUN VISORS DO NOT ALLOW ME TO MAKE SMALL ADJUSTMENTS TO BLOCK THE SUN. WHEN THE VISOR IS FULLY OPENED I CANNOT MAKE 1/4 OR 1/2 INCH ADJUSTMENTS. I ALMOST HAVE TO BRING THE VISOR HALF WAY DOWN BEFORE IT HOLDS IN PLACE. THEN IT BLOCKS MY VIEW OF TRAFFIC. I'VE NOTIFIED CHAMPION FORD KATY AND THEY DIDN'T KNOW WHAT TO DO. I CAN MAKE SMALL ADJUSTMENTS WHEN THE VISOR IS FACING ME. THIS LEADS ME TO BELIEVE THAT IT IS MANUFACTURED OR INSTALLED BACKWARDS. *TR

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