NHTSA Complaint #10380728 — 2003 MERCURY SABLE

THE LEFT FRONT SPRING FAILED AND PUNCTURED THE TIRE AS THE CAR WAS BEING BACKED OUT OF A GARAGE. ACCORDING TO NHTSA CAMPAIGN ID #04V332000, A PROTECTIVE DEVICE WAS TO BE INSTALLED TO PREVENT THE TIRE FROM BEING PUNCTURED BECAUSE OF SPRING FRACTURE AND THE WARRANTY WAS EXTENDED ON THE SPRING. THE MANUFACTURER REFUSES TO FIX MY VEHICLE BECAUSE IT WAS MANUFACTURED AFTER THE LATEST DATE APPLIED TO THE RECALL AS NOTED ABOVE. SINCE, THE FAILURE IS THE SAME AS EXPLAINED IN THE RECALL DESCRIPTION; I CLAIM THE MANUFACTURER IS OBLIGATED TO COVER THE REPAIRS BASED ON PAST HISTORY. PLUS, THE "FIX" WAS NOT INSTALLED ON MY VEHICLE AT THE TIME OF MANUFACTURE THEREFORE EXPOSING THE TIRE TO THE CATASTROPHIC FAILURE OF BEING PUNCTURED BY THE BROKEN SPRING.