NHTSA Complaint #10376574 — 2004 MERCURY MONTEREY

WHILE DRIVING IN TRAFFIC WITH MY SISTER & MY YOUNG SON, WITHOUT ANY WARNING SIGNS, OUR MERCURY MONTEREY JUST QUIT. BY THE GOOD GRACE OF GOD, DIVINE INTERVENTION, ANGELS OR WHATEVER ELSE MAY HAVE INTERVENED, IT SO HAPPENED THAT WE HAD MISSED THE EXIT TO ENTER INTERSTATE 695 SO THE INCIDENT OCCURRED ON A BUSY CITY STREET INSTEAD OF THE HIGHWAY. THAT BEING SAID, WE EASILY COULD HAVE LOST OUR LIVES IN EITHER PLACE, HOWEVER IT WOULD HAVE BEEN A SURE BET AT 60 MPH ON THE HIGHWAY! THE VEHICLE WAS TOWED TO A GARAGE AND THE PROBLEM WAS DIAGNOSED AS A FAILED TRANSMISSION, MORE SPECIFICALLY, THE AUTOMATIC TRANSMISSION TORQUE CONVERTER. THE TRANSMISSION HAD TO BE REPLACED. *TR