NHTSA Complaint #10369473 — 2004 MERCURY MONTEREY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10369473
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 5, 2010
Date Filed	December 7, 2010
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AE

Consumer Description

I OWN A 2004 MERCURY MONTEREY THAT APPARENTLY HAS A TRANSMISSION/TORQUE CONVERTER ISSUE WITH IT. ON THE 5TH OF DECEMBER ME AND MY FAMILY WERE DRIVING HOME FROM THE BASE THAT WE ARE STATIONED AT OVERSEAS WHEN ALL OF A SUDDEN I LOST POWER IN THE VEHICLE. THE RPM'S SHOT UP BUT NEVER ACCELERATED. LUCKILY I WAS ABLE TO PULL OFF THE RD SAFELY. I SHUT OFF THE VEHICLE, RESTARTED IT PUT IT INTO GEAR AND NOTHING... WE HAD IT TOWED TO A LOCAL GARAGE OUT HERE AND THE MECHANIC SAID THAT MY TRANSMISSION IS JUNK... WE HAVE NOT HAD ANY OTHER PROBLEMS WITH THIS VEHICLE EXCEPT FOR THIS... NO WARNING LIGHTS OR ANYTHING CAME ON TO WARN US OF A POSSIBLE PROBLEM WITH THE VEHICLE.. WE DO NOT HAVE THE MONEY TO GET THIS FIXED AND STILL OWE ABOUT $9000.00 ON THIS VEHICLE. WHAT IS FORD GONNA DO ABOUT THIS???? *TR

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