NHTSA Complaint #10369040 — 2003 HONDA PILOT

EQUIPMENT issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10369040
Vehicle	2003 HONDA PILOT
Component	EQUIPMENT
Date of Incident	December 20, 2008
Date Filed	December 3, 2010
Mileage	85,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I HAVE A 2003 HONDA PILOT WITH DVD PLAYER AND WIRELESS HEADPHONES. MY WIFE AND I WERE DRIVING ON THE HIGHWAY WITH OUR TWO YOUNG KIDS WHO WERE WATCHING A DVD WITH THE HEADPHONES. THE KIDS STATED THAT THE HEADPHONES STOPPED WORKING AND STARTED MAKING A WHITE NOISE SOUND. A FEW MINUTES LATER WE SAW SMOKE COME OUT OF THE DASHBOARD, THROUGH THE TAPE DECK AND OTHER OPENINGS. WE WERE SCARED TO DEATH AND HAD LIMITED VISIBILITY. FORTUNATELY, I WAS ABLE TO PULL OVER WITHOUT WRECKING. WE ALL GOT OUT OF THE CAR AND LET THE SMOKE CLEAR. AFTERWARDS, WE TOOK IT TO THE CHARLESTON, SC DEALERSHIP. EVEN THOUGH THEY FOUND BURNT PARTS IN THE DVD PLAYER, THEY REFUSED TO HELP. THEY WANTED OVER $1000 TO PUT IN A NEW DVD PLAYER. WE TOOK THE PAPERWORK AND LEFT, WHILE THE DVD HEADPHONES STILL DO NOT WORK TO THIS DAY. I EVEN FILED A COMPLAINT WITH THE BBB, WITHOUT SUCCESS. *TR

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