NHTSA Complaint #11686838 — 2003 HONDA PILOT

The contact owns a 2003 Honda Pilot. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact stated that the vehicle violently jolted forward with several unknown warning lights illuminated. The contact drove the vehicle to the shoulder of the road. The failure had occurred while driving on a major highway. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Technical Service Bulletin: 04-021; however, the contact was informed that the repair had been performed on the vehicle in 2004. The failure mileage was approximately 131,000.