NHTSA Complaint #10335766 — 2003 HONDA PILOT

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number	10335766
Vehicle	2003 HONDA PILOT
Component	EQUIPMENT
Date of Incident	June 11, 2010
Date Filed	June 11, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE KEY DOES NOT TURN IN THE IGNITION. WE HAVE TO WIGGLE IT OR MESS WITH IT MANY TIMES TO GET IT TO TURN, SOMETIMES IT TAKES TOO LONG FOR US TO GET TO IT TURN, WHICH CAUSES MANY INCONVENIENCES FOR US. THE DEALER WANTS $700-$900 TO REPAIR THIS PROBLEM, WHICH IS OUTRAGEOUS. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR THIS DEFECT OR MISTAKE IN THE ENGINEERING DESIGN OF THE VEHICLE. AND WE KNOW THIS IS A COMMON PROBLEM WITH HONDAS. PLEASE RECALL PILOTS FOR THIS VERY INCONVENIENT DEFECT. IF THERE IS AN EMERGENCY AND SOMEONE NEEDS TO GET TO THE HOSPITAL QUICK, NOT BEING ABLE TO START YOUR CAR BECAUSE THE KEY WON'T TURN WILL BE CATASTROPHIC. THIS PROBLEM NEEDS TO BE TAKEN CARE OF QUICKLY BY THE MANUFACTURER. *TR

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