NHTSA Complaint #10367080 — 2003 FORD WINDSTAR

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, HE HEARD A LOUD NOISE AND THE FRONT END DROPPED THE RIGHT CONTROL ARM WHICH SEPARATED FROM THE FRONT SUBFRAME. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUBFRAME CORROSION WAS THE CAUSE OF THE FAILURE AND COULD BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.