NHTSA Complaint #10353459 — 2003 FORD WINDSTAR

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE STRUTS ON THE FRONT RIGHT END OF THE VEHICLE WERE COVERED WITH RUST AND CAUSED THE RIGHT FRONT END OF THE VEHICLE TO COLLAPSE. THE CONTACT LOST CONTROL OF THE STEERING WHEEL WHILE DRIVING ON THE HIGHWAY; THE FRONT PASSENGER SIDE TIRE TURNED TO THE RIGHT WHEN THE CONTACT MADE A LEFT TURN. THE CV JOINT AND STRUT WERE DAMAGED BY RUST, THEY FELL OFF OF THE FRAME AND DETACHED FROM THE AXLE. THE CONTACT IS A SERVICE MECHANIC AND OBSERVED LAYERS OF RUST UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 156000.