NHTSA Complaint #10369370 — 2003 FORD WINDSTAR STRUCTURE

Complaint Details

ODI Number	10369370
Vehicle	2003 FORD WINDSTAR
Component	STRUCTURE
Date of Incident	November 30, 2010
Date Filed	December 6, 2010
Mileage	34,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE ACCELERATING FROM A STOP LIGHT, STEERING CONTROL WAS COMPLETELY LOST AT APPROXIMATELY 35MPH. THE VEHICLE TURNED TO THE LEFT, THEN RIGHT, AND RAN OFF THE RIGHT SIDE OF THE ROAD. IT WOULD NOT MOVE IN EITHER FORWARD OR REVERSE. FRONT WHEELS WERE POINTED IN DIFFERENT DIRECTIONS. THE RIGHT FRONT LOWER CONTROL ARM HAD BROKEN AWAY FROM THE FRAME, AND THE RIGHT FRONT HALF-SHAFT HAD PULLED OUT OF THE TRANSAXLE. THE VEHICLE WAS TOWED TO A NEARBY FORD DEALER. AS OF DECEMBER 6, THE DEALER HAS NOT YET INVESTIGATED THE VEHICLE. *TR

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