NHTSA Complaint #10365400 — 2004 MERCURY MONTEREY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10365400
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 10, 2010
Date Filed	November 11, 2010
Mileage	59,876 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

SUDDEN (AND SILENT) AUTOMATIC TRANSMISSION FAILURE ON 2004 MERCURY MONTEREY WITH 59876 MILES. STOPPED AT A SIGNAL LIGHT, PROCEEDED ON GREEN LIGHT AND ACCELERATED TO 30 MPH, NO PROBLEMS, NORMAL ACCELERATION. PROCEEDED 500 FEET AND STOPPED AT RAIL ROAD CROSSING. VAN LOST MOTIVE POWER AND STOPPED. THE ENGINE REVVED BUT VAN DID NOT MOVE. NO WARNING, NO LIGHTS,NO SOUND, VAN WILL NOT MOVE. BLOCKED RAILROAD CROSSING, PUSHED VAN TO THE SIDE OF THE ROAD AND THEN GOT VEHICLE TOWED HOME. ALL MAINTENANCE PERFORMED AT MERCURY RECOMMENDED MILEAGE AND TIME. LOST TWO TRANSMISSIONS ON 2002 CHEVY VENTURE, AND BOUGHT THE VAN BASED ON FORD/MERCURY REPUTATION. *TR

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