NHTSA Complaint #10361743 — 2002 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10361743
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	October 21, 2010
Date Filed	October 22, 2010
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

2002 MERCURY MOUNTAINEER - DROVE MY DAUGHTER TO SCHOOL AND PARKED THE CAR. CAME BACK A FEW MINUTES LATER TO GO HOME. STARTED THE CAR AND FOUND THAT THE SUV WAS STUCK IN PARK. TRIED TO PUSH BREAK AND PULL BACK GEAR SHIFT TO PLACE CAR IN DRIVE AND THE GEAR SHIFT BROKE IN HAND. CURRENTLY AT SHOP. TOLD CAR WILL NEED ENTIRE NEW STEERING COLUMN. ALSO SUV HAS BEEN HAVING PROBLEMS SHIFTING. MAJOR DELAY WHEN PLACED INTO GEAR UNTIL IT ACTUALLY GOES IN GEAR. THERE IS USUALLY A PAUSE AND THEN CAR WILL JERK INTO PLACE. *TR

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