NHTSA Complaint #10352863 — 2002 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10352863
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	December 13, 2009
Date Filed	August 30, 2010
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I WAS PARKED IN THE DRIVEWAY AT MY BABYSITTER'S HOME. I ATTEMPTED TO PUT THE CAR FROM PARK TO REVERSE AND THE ENTIRE GEAR SHIFT LEVER FELL OFF IN MY HAND. I HAD NO WARNING OF ANY PROBLEM PRIOR TO THIS HAPPENING AND WAS VERY MUCH SHOCKED THAT I COULD BREAK IN TWO A METAL OBJECT IN A CAR THAT SHOULD LAST FOR MANY MANY YEARS. AT THE TIME THIS PROBLEM OCCURRED THE VEHICLE HAD APPROXIMATELY 65,000 MILES ON IT. THIS PROBLEM SEEMS TO BE HAPPENING AGAIN, EVEN AFTER HAVING THE PART REPLACED BY GARY CROSSLEY FORD IN LIBERTY, MO. I AM MUCH MORE AWARE NOW OF THE PROBLEMS THAT CAN HAPPEN AND AM NOTICING WEAR ON THE RUBBER CASING AROUND THE GEAR SHIFT LEVER. I DO NOT WANT THIS PROBLEM TO HAPPEN AGAIN TO ANY ONE. IT WAS VERY DISTRESSING TO HAVE THE GEAR SHIFT LEVER FALL OFF! *TR

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