NHTSA Complaint #10348985 — 2002 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10348985
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	July 17, 2009
Date Filed	August 12, 2010
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE BEGAN TO JUMP AND VIBRATE VIOLENTLY. THE WHEEL BEARINGS WERE REPLACED TWICE IN EIGHT MONTHS AND A LOCAL MECHANIC ALSO PERFORMED A DIAGNOSTIC TEST. THE MECHANIC REMOVED THE DRIVE SHAFT BECAUSE IT CAUSED THE VEHICLE TO STAY IN 4 WHEEL DRIVE CONSISTENTLY WHICH WAS WHY THE VEHICLE EXPERIENCED AN UNEVEN RIDE. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE NEEDED FOUR WHEEL DRIVE IN THE WINTER. THE FAILURE MILEAGE WAS 90000 AND THE CURRENT MILEAGE WAS 118000.

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