NHTSA Complaint #10252316 — 2004 FORD FREESTAR

WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, ROTOR, AND BREAK PAD TO BE REPLACED ON THE FRONT DRIVER SIDE BRAKE. WHEN HAVING THE VAN CHECKED OUT THIS WEEK, WE WERE TOLD YESTERDAY THAT THEY DID DIAGNOSTICS ON IT, AND THE ONLY THING THAT CAME BACK WAS A CAM SENSOR AND THAT THERE WAS PROBABLY MOISTURE INVOLVED THAT WOULD CAUSE THE STALLING. NOTHING WAS REPAIRED, AND THIS COULD HAPPEN AGAIN, ESP DURING THE WINTER MONTHS, WHEN WINTER DRIVING IS ALREADY DANGEROUS. THERE IS ALSO AN ISSUE WITH THE TRACK CONTROL. IT WORKS MOST OF THE TIME BUT NOT ALL OF THE TIME. THE LIGHT COMES ON AT LEAST 2 TIME PER MONTH. THE REASON CAN'T BE FOUND FOR IT. FORD NEEDS TO BE MADE TO DO RECALLS ON THESE VANS FOR THE SAFETY OF THE OWNERS. *TR