NHTSA Complaint #10231460 — 2003 FORD WINDSTAR LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10231460
Vehicle	2003 FORD WINDSTAR
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	May 13, 2008
Date Filed	June 18, 2008
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WOULD NOT FUNCTION WITH THE POWER BUTTON. THE DOOR WOULD HAVE TO BE OPENED MANUALLY FROM THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THERE WAS A SERVICE BULLETIN FOR THE FAILURE, BUT THERE WAS NO RECALL. THE CONTACT WAS INFORMED THAT A TSB KIT WAS NEEDED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND REFERRED HER TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 77,000 AND FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 07/15/08 *BF UPDATED

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