NHTSA Complaint #10127003 — 2003 FORD WINDSTAR

OUR VEHICLE HAS SEVERAL ONGOING PROBLEMS THAT THE DEALER HAS BEEN UNABLE TO REPAIR. THE TRACTION CONTROL LIGHT OCCAISIONALLY COMES ON AND LOUD GRINDING NOISES ARE HEARD AND VIBRATIONS FELT THROUGH THE FLOOR. THIS PROBLEM BEGAN AROUND 9/2004. THE INTERIOR LIGHTS WILL RANDOMLY TURN ON AND OFF WHILE DRIVING. THE DEALER COMPLETELY REMOVED THE OVERHEAD CONSOLES AND HEADLINER TO REPAIR A SHORT IN THE WIRING HARNESS; BUT THAT DIDN'T FIX IT. AND BOTH POWER SLIDING DOORS HAVE MALFUNCTIONED SEVERAL TIMES. THE DOORS WILL NOT OPEN WITH ANY OF THE INTERIOR SWITCHES OR REMOTE, AND THE POWER LOCKS ON THEM WILL HANG UP. THE DOORS HAVE, ON OCCAISION, OPENED BY THEMSELVES WHILE THE VEHICLE IS PARKED IN THE DRIVEWAY. WE FOUND THE INTERIOR FLOODED ONE MORNING AFTER IT RAINED HEAVILY THE NIGHT BEFORE. WE CAN ONLY ASSUME THE DOOR OPENED ON ITS OWN. AND YESTERDAY, THE DOOR RIGHT SIDE DOOR OPENED ON IT OWN WHILE DRIVING AT ABOUT 45MPH. THE INTERIOR LIGHTS WERE FLASHING ON AND OFF AND THE POWER LOCK SWITH ON THE DOOR SOUNDED LIKE IT WAS CYCLING ON AND OFF. THE VEHICLE WAS TAKEN STRAGHT TO THE DEALER AND THEY VERIFIED THAT IT WASN'T WORKING - IT WOULDN'T OPERATE WITH ANY OF THE SWITCHES. WE HAVE NOTIFIED FORD UNDER THE RULES OF OUR STATE'S LEMON LAW AND ARE AWAITING THEIR RESPONSE.