NHTSA Complaint #10110442 — 2003 FORD WINDSTAR

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10110442
Vehicle 2003 FORD WINDSTAR
Component LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NJ

Consumer Description

2003 FORD WINDSTAR WITH AUTOMATIC POWER SLIDING DOORS. THIS IS THE THIRD INCIDENT WHERE THE DOORS AUTOMATICALLY OPENED WHEN THEY WERE CLOSED AND LOCKED. THE FIRST 2X I RETURNED TO FIND THE DOORS OPENED AND RETRACTED. THE THIRD MY 3 YEAR OLD WAS SEATED IN HER CAR SEAT WHEN THE DOOR OPENED WHILE DRIVING. THIS IS A HAZARD AND MAJOR SAFETY ISSUE. FORD HAS IGNORED MY PHONE CALLS AND FORD SERVICE THEY CAN FIND NO PROBLEM AND CLEANED THE CONTACTS. I WILL FILE SUIT IN THE NEXT FEW WEEKS TO ADDRESS THIS HORRIBLE DEFECT. *JB

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