NHTSA Complaint #10229243 — 2002 FORD EXPLORER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10229243
Vehicle	2002 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 10, 2008
Date Filed	May 29, 2008
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. EVER SINCE THE VEHICLE WAS PURCHASED APPROXIMATELY 1.5 YEARS AGO, SHE HAS HAD TO TAPE THE REAR PASSENGER SIDE DOOR SHUT TO KEEP IT FROM OPENING WHILE DRIVING. THE FAILURE OCCURS AT SPEEDS OF 35 MPH OR LOWER. THE DEALER CLAIMED THAT THEY WOULD REPAIR THE DOOR AT THE TIME OF PURCHASE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.

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