NHTSA Complaint #10377155 — 2002 FORD EXPLORER

AIR BAGS:SIDE/WINDOW issue reported to NHTSA

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Complaint Details

ODI Number 10377155
Vehicle 2002 FORD EXPLORER
Component AIR BAGS:SIDE/WINDOW
Date of Incident
Date Filed
Mileage 140,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

THE SIDE CURTAIN AIRBAG SPONTANEOUSLY DEPLOYED UPON SIDE DOOR CLOSURE OF A FORD EXPLORER. THE VEHICLE WAS SITTING AFTER RE-FUELING. CONCURRENT WITH AND IMMEDIATELY PRIOR TO THE DEPLOYMENT OF THE AIRBAG, THE DOOR ALARM SYSTEM WAS CHIMING THAT A DOOR WAS AJAR, AND AFTER INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE SECURITY/DOOR WARNING SYSTEM MODULE HAS FAILED. FORD WAS SENT THE AIRBAG MODULE FOR INSPECTION, AND HAS YET TO PROVIDE THE RESULTS OF THE MODULE INSPECTION - AFTER A PERIOD OF MORE THAN 5 MONTHS. FURTHER PROBLEMS PERSIST WITH THE ELECTRONIC SYSTEM. THE DOOR AJAR ALARM CONTINUES TO SOUND AT RANDOM INTERVALS, THE INTERIOR LIGHTS FLICKER ON AND OFF AT RANDOM INTERVALS, AND THE DOOR LOCKS REPEATEDLY LOCK AND UNLOCK, ALL OF WHICH CAUSE A DISTRACTING POTENTIAL SAFETY HAZARD WHILE DRIVING. *TR

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