NHTSA Complaint #10381226 — 2002 FORD EXPLORER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10381226
Vehicle	2002 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	February 8, 2010
Date Filed	February 9, 2011
Mileage	89,998 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DOORS WILL NOT SHUT IN THE FREEZING COLD WEATHER. WENT OUT TO THE EXPLORER TONIGHT, GOT IN, SHUT THE DOOR AND PROCEEDED TO DRIVE. I TAKE THE HIGHWAY ON RAMP AND MY DRIVERS DOOR FLEW OPEN. I STOPPED AND TRIED TO SHUT IT AND IT JUST BOUNCED OPEN AGAIN AND AGAIN BECAUSE THE LATCH WAS FROZEN. I FINALLY GET IT TO STAY CLOSED, DROP MY PASSENGER OFF AND THEN THE PASSENGER'S DOOR WOULDN'T CLOSE EITHER. I DROVE ALL THE WAY HOME HOLDING MY PASSENGER'S DOOR CLOSED. THIS TRUCK IS THE ABSOLUTE BIGGEST PIECE OF GARBAGE I HAVE EVER DRIVEN IN MY LIFE. IF YOU ARE READING THIS COMPLAINT AND HAVE NOT YET PURCHASED AN EXPLORER I STRONGLY URGE YOU TO RECONSIDER. *TR

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