NHTSA Complaint #10225274 — 2002 FORD EXPLORER STEERING:COLUMN

Complaint Details

ODI Number	10225274
Vehicle	2002 FORD EXPLORER
Component	STEERING:COLUMN
Date of Incident	April 10, 2008
Date Filed	April 21, 2008
Mileage	75,182 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

I WENT TO PUT MY 2002 FORD EXPLORER INTO PARK AND THE GEAR SHIFT BROKE OFF. I HAD TO CALL A WRECKER AND HAD THE VEHICLE TOWED TO MY MECHANIC. THE TOTAL COST WAS $1100 BECAUSE THE ENTIRE STEERING COLUMN HAD TO BE REPLACED. THIS APPEARS TO BE A DEFECT IN THE METAL BASED ON THE BROKEN PART AND ALSO POOR DESIGN THAT YOU HAVE TO REPLACE THE ENTIRE STEERING COLUMN FOR. *TR

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