NHTSA Complaint #10360237 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Complaint Details

ODI Number	10360237
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Date of Incident	October 11, 2010
Date Filed	October 13, 2010
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ID

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER EDDIE BAUER. WHILE DRIVING IN REVERSE 5 MPH THE GEAR SHIFT CAME APART FROM THE COLUMN AND FELL IN HIS LAP WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT IT WOULD COST $1,500 TO REPLACE THE STEERING COLUMN. THERE WERE NO WARRANTIES RELATED TO THE FAILURE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,000. UPDATED 02/07/11 *BF UPDATED 04/20/11

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