NHTSA Complaint #10479914 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Complaint Details

ODI Number	10479914
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Date of Incident	February 15, 2012
Date Filed	October 12, 2012
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED, IT BECAME DIFFICULT TO SHIFT GEARS. THE VEHICLE WAS ALSO SLIPPING GEARS WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THREE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA09013 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT STEERING: COLUMN STEERING: COLUMN LOCKING: ANTI-THEFT DEVICE POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION (PRNDL)) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 11/28/12 *CN

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