NHTSA Complaint #10223765 — 2002 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 10223765
Vehicle 2002 FORD EXPLORER
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State TN

Consumer Description

ABOUT THREE WEEKS AGO I NOTICED A CRACK ON THE FIBERGLASS PIECE OF THE REAR HATCH LID OF MY 2002 FORD EXPLORER. I DIDN'T THINK MUCH ABOUT IT UNTIL TODAY WHEN I GOT TO LOOKING FOR THE PRICE OF A REAR WINDOW. WHILE SEARCHING I SEEN THAT THERE WAS ALOT OF PEOPLE THAT HAD THIS PROBLEM AND THAT SOME HAD EVEN HAD THE WINDOW SHATTER ON THEM. WELL I AM NOW ONE OF THEM. TODAY AS I OPENED MY REAR HATCH THE PASSENGER SIDE PIECE THAT SECURES THE WINDOW TO THE BODY OF THE EXPLORER JUST FELL OFF CAUSING THE WINDOW TO SHATTER AND GLASS TO CUT MY ARMS, AND FACE, AND ALSO SENT PIECES OF GLASS INTO MY EYE. *TR

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