NHTSA Complaint #10222245 — 2005 JEEP LIBERTY

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. IN 2005, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE WHEN DRIVING AT LOW SPEEDS. THE DEALER REPLACED BOTH FRONT LOWER PASSENGER AND DRIVER SIDE BALL JOINTS. TWO YEARS LATER, WHILE DRIVING 10 MPH, THE BALL JOINTS FAILED AND FELT LIKE A TIRE HAD BLOWN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS A MAJOR MANUFACTURER DEFECT THAT COULD PLACE OTHERS IN DANGER. THE FAILURE MILEAGE WAS 21,413 AND CURRENT MILEAGE WAS 56,000. 3-27-08 PER PHONE CONVERSTAION, LOWER BALL JOINTS FAILED SECOND EVENT, SMCH