NHTSA Complaint #10347797 — 2005 JEEP LIBERTY

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE LOWER BALL JOINTS BEGAN RUBBING TOGETHER AND MAKING AN UNUSUAL CLANKING NOISE. THE CONTACT WAS ABLE TO LOCATE A RECALL RELATIVE TO THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS INFORMED BY THE DEALER THAT REPAIR WAS PERFORMED BY THE PREVIOUS OWNER IN 2006. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE AND ADVISED THE CONTACT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 53,000.