NHTSA Complaint #10220008 — 2002 FORD EXPLORER SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	10220008
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Date of Incident	February 28, 2008
Date Filed	March 4, 2008
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

REAR COIL SPRING BROKE LAST WEEK WITH ONLY 65K MILES ON MY 2002 FORD EXPLORER. IT HAS NEVER BEEN OFF ROAD. I'M TOLD BY SEVERAL MECHANICS ITS A COMMON FORD PROBLEM. WHY IS THERE NO RECALL? I HAVE PIECE OF OLD SPRING SHOWING RUST. IT COST ME $500 TO REPAIR. FORD SAYS NO RECALL OR CUST SAT PROGRAM. *TR

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