NHTSA Complaint #10328615 — 2002 FORD EXPLORER

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A SHARP LEFT TURN AND THE REAR OF THE VEHICLE SWERVED OUT OF CONTROL. HE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT AND NOTICED THAT THE PASSENGER'S SIDE REAR TIRE WAS SHREDDED WHICH CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC STATED THAT THE TWO REAR COIL SPRINGS WERE FRACTURED WHICH SHREDDED THE REAR PASSENGER SIDE TIRE. THE MECHANIC ALSO REPLACED THE TWO REAR TIRES, SPRING SET WITH STANDARD SUSPENSION, PINION SHAFT SEAL, TWO REAR RIMS AND BOTH REAR COIL SPRINGS. ALL REPAIRS WERE MADE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 51,898. UPDATED 06/29/10. *LJ UPDATED 09/21/10