NHTSA Complaint #10326676 — 2002 FORD EXPLORER SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	10326676
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Date of Incident	April 8, 2010
Date Filed	April 20, 2010
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SERVICE AT AN AUTHORIZED DEALER WHEN THE MECHANIC NOTICED THAT THE REAR PASSENGER SIDE COIL SPRING HAD FRACTURED. THE FAILURE HAD OCCURRED ON THREE DIFFERENT OCCASIONS PRIOR TO THE DEALER'S DISCOVERY OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 97,000. UPDATED 11/9/10 *CN UPDATED 11/16/10*JB

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